Refund Policy

Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

Mode of Refund

For each cancelled orders & lower back merchandise (due to incomplete units, incorrect fashion, incorrect sizes, or defective products added), the refund quantity could be credited again into the same account (on line banking, credit score card, debit card) that was used to make the purchase. In case of cash on transport (cod) orders, refund might be completed via neft.

We require product images and tags in the below mentioned cases:

  1. Defective product received – Only product image required.

  2. Wrong product received – Both product & Tag images required.

  3. Wrong size received - Both product & Tag images required.

  4. Unhappy with colour, i.e. Faded/Blurred - Only product image required.

  5. Product different from website/doesn’t look the same - Only product image required.

  6. Incomplete order received – Only Tag image is required.

 

Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

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